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The Leaders Guide to Managing People

Z Cambridge Business School wiki
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  • Autoři: Mike Brent; Fiona Dent
  • Vydavatel: FT Publishing International
  • Datum vydání: 4.12.2013
  • Print ISBN-13: 978-0-273-77945-2
  • Web ISBN-13: 978-0-273-78036-6
  • Počet stran: 264

Obsah

Part 1: You

  • 1: Your reputation
    • Components of reputation
    • Tips for success
  • 2: Your career
    • Self-reflection
    • Focus on career future
    • Focus on my personal development
    • Tips for success
  • 3: Your resilience
    • Features of resilience
    • Tips for success

Part 2: Your people

  • 4: Coaching
    • Why coach?
    • Skills for effective coaching
    • Traps to avoid when coaching
    • When should we coach?
    • Tips for success
  • 5: Influencing
    • The ten key principles of influencing
    • Tips for success
  • 6: Facilitating
    • The role of the facilitator
    • Useful tools and methodologies for the facilitator
    • Strategies for facilitator intervention
    • Tips for success
    Team building
    • Introduction
    • The what, why and when of teams
    • Team processes and dynamics
    • Why teams go wrong
    • Tips for success
  • 8: Motivation
    • Motivation and the individual
    • Motivation and others
    • Motivating high performers
    • Tips for success
  • 9: Performance management
    • Performance planning
    • Performance development
    • Performance review
    • Tips for success
  • 10: Conflict management
    • Conflict – a definition and causes
    • Typical descriptors of difficult people
    • Strategies for dealing with conflict
    • A process for conflict resolution
    • What not to do
    • Tips for success
  • 11: Relational intelligence
    • Emotional self-awareness
    • Social awareness
    • Cultural awareness
    • Political awareness
    • Relational intelligence assessment
    • Tips for success

Part 3: Your business

  • 12: Change
    • Types of change
    • Resistance to change
    • Models of change
    • Key themes of change
    • Self-reflection questionnaire: My attitude to change
    • Tips for success
  • 13: Derailment
    • Sources of initial success
    • The darker side of strengths
    • Dynamics of derailment
    • What can you do to prevent derailment?
    • Derailment and transitions
    • Organisational derailment
    • Tips for success
  • 14: Positive leadership behaviour
    • How to be appreciative
    • How to respond constructively to others
    • The solution-focused way
    • Four key approaches to a solution-focused way of leading people
    • Tips for success

Amazon.com

http://www.amazon.com/Leaders-Guide-Managing-People-Results/dp/0273779451